About

FAQ

• Where is the store based?

  Hong Kong Island, Hong Kong

• Do you accept orders placed outside of the US?

  Yes, we sure do!

• How long will it take to receive my order?

  Normally, 99% packages can be arrived in your shipping place within 2-4 weeks.

  Note, we need take around 3 to 10 business days to process order's preparation.

  Once shipped, most orders take about 7 to 12 business days to be arrived depending on the efficiency of your local postal service. International orders shipping delivery time may vary between 2 and 8 weeks.

  We are not responsible for any packages that are lost, stolen or delayed by the postal service as it is out of our control once the it have been sent out.

• Can I cancel my order?

  Sorry, we do not accept order cancel after the order has been placed. If you need any help, please contact us at [email protected]

• Do I need to pay taxes?

  Customs fees are determined by your country, it are not included in any payment you made for your order. We will try our best to make your package to avoid custom taxes.

  We normal write 1-5 USD value on the package and it will be mentioned to write package as gift, as experience.

  Unfortunately, we can't control Customs policies in vary countries, please contact your local Customs or Post Office, if any local postal question.

• If an item is out of stock?

  If an item is out of stock but was listed as available (this may occur if I do not update the item's availability in time), you will get a full refund for the item.

  Besides, I will send you an email & issue the refund of your payment within 24 hours for keeping record.

• How The Size Measurement Guide?

  As products are manually measured, please be aware that there may be up to 2 cm difference between actual size and listed size.

  If you have any questions regarding this, or any other issue, please feel free to contact us at [email protected]

  How to measure ?

  BUST:
  With your top and bra off, measure around the fullest part of the bust and under the arms. Keep the tap straight across your back.

  WAIST:
  While in a relaxed position, measure arround the narrowest part of your natural waist. Keep the tape somewhat snug, but still comfortably loose.

  HIPS:
  Stand with your legs and feet together and measure around the fullest part of the hips.

• Does any discount OR special offer at a big deals?

  Yes, we will offer FREE worldwide shipping service from most of our products, if orders value over USD100.

  Generally, if orders for wholesale in your selling markets, we would like negotiate our deals via private inbox to us.

• Does seller will accept order's payment waiting for a long time?

  No, seller only accept instant payment. Customer issue and instruct payment to seller must immediate payment.

  If customer can not instruct instant payment to seller at normal payment time or payment only can release to seller until a quite long time at unreasonable period. Seller will not accept order and refund the payment to customer accordingly.

  Customer have responsibility for all refund charge by the collect payment gateway third party company.

• How to join our Affiliate Program to earn unlimited commissions and varied benefits?

  FREE Gift and Affiliate Program offer VIP customers/members:

  If you love fashion and you are looking to make more money, Chyclothing your ideal business partner and we invite you to join our shopping Affiliate Program.
  At Chyclothing, any influencers connected with beautiful things and fashionable products.

  Chyclothing affiliate marketing program it's a exciting opportunity for anybody wants to launch his own fashion business.The program is easy to join from anywhere in the world and it's managed by our affiliate marketing team.

  If you love fashion and you are looking to make more money at home or anywhere, Chyclothing is your ideal business partner and we invite you to join our shopping affilitate program.

  You can make money online from home and without investment. Make money is very easy.

  As a member of the Chyclothing , you'll have the opportunity to earn unlimited commissions! We offer one of the best commission rates in the fashion industry, and with the vary of other benefits throughout the year, you expect your earnings to soar!

  Affiliate Program includes: 10% Commissions on sales

  Getting commissions just simply that Affiliate Program Collaborators or Influencers (KOL) share our product's links on your blog, social media communities.

  Important Note:
  Collaborators need to custom unique share links with your uniqure code when you share on your social markets. Your share links, unique code and paypal account need to message notify to us.

  You will get paid of commssions through your Paypal account within 7 business days after buyer payment is paid and cleared, as well as item is shipped too.

  Getting earn money tips:
  Buyer's payment display your unique share links or unique code. Please, bear in mind!

  Again, Thank you for considering the Chyclothing Affiliate Program. We look forward to working with you.

  Hoping you share, subscribe, like and envy on our store to earn easy unlimited commissions!

  MAKE MONEY WITH Chyclothing. NOW!

• How I can order item's size and color or other?

  Buyer need to specific order's details on payment's note when checkout.
  Shipping product's size and color as picture illustrated and described as default, if buyer do not specific order's details and instructions. If listing item's stated content applicable, thanks!
  Please provide contact number for deliver parcel from shipping company and courier service.
  Please contact us, if any questions about your favorite items. Thanks!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.